Doculus Lumus®
Service
How can we assist you?
Notify us of any issues or damage to the device
We will assist you immediately to get your document checking device ready for use again as quickly as possible. Once you have completed the form with all available information, it will be automatically forwarded to our service team for processing. There’s nothing more for you to do – we will get back to you.
Refresh your device after the warranty period
Doculus Lumus® is a sustainable quality product with a long service life. To further extend its lifespan, we check the device and carry out any minor repairs. Perfect for preparing the device for many more years of use after the end of the warranty period.
- Software update
- Basic cleaning
- Minor repairs if needed
- Button exchange
- Colour change for a fresh look
- Renewal of several accessories
How can we assist you?
Open a Service Case
Notify us of any issues or damage to the device via the form below
Refreshment Service
Refresh your device after the warranty period. Includes minor repairs
New Colour Set
Choose one of 9 bright colours to give your device a new and fresh look
Individual Logo
Place your own Logo in your favourite colours on your device. 100+ devices!